Privacy Policy

We are committed to protecting your privacy and ensuring a safe online experience.

This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the UK’s Data Protection Act 2018 and General Data Protection Regulation (GDPR).

1. Information We Collect
When you register for a course or interact with our website, we may collect the following types of personal information:

  • Personal Information: Name, email address, phone number, and billing information.

  • Course-related Information: Any information you provide when enrolling in or participating in our courses, including course preferences or progress.

  • Technical Information: Information about your device, browser, IP address, and how you interact with our website (e.g., cookies, usage data).

2. How We Use Your Information
We use the personal information we collect for the following purposes:

  • To process your course registration and provide access to course materials.

  • To communicate with you about your course bookings, updates, and relevant announcements.

  • To improve the website and enhance your learning experience through feedback and site usage analysis.

  • To respond to inquiries, provide customer support, and address any concerns.

  • To send promotional emails or newsletters, if you have opted-in to receive such communications.

3. Legal Basis for Processing Your Information
In accordance with the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Consent: Where you have given us consent to process your personal data for specific purposes (e.g., signing up for a newsletter or promotional emails).

  • Contractual Necessity: To fulfill our contract with you, such as processing your course booking or providing course access.

  • Legitimate Interests: For our legitimate business interests, such as improving our website and services, unless these interests are overridden by your privacy rights and freedoms.

4. Data Protection and Security
We implement reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Sharing of Your Information
We will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

  • With service providers or partners who assist us in operating our website and providing course services (e.g., payment processors, email service providers).

  • If required by law or to protect our rights, property, or safety, or the rights, property, and safety of others.

  • In the case of a business transfer, such as a merger or acquisition, where your information may be part of the transferred assets.

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us improve site functionality, analyze usage patterns, and personalize content. You can control cookie settings through your browser, but disabling cookies may affect your ability to access certain features of the website.

7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or to resolve disputes.

8. Children’s Privacy
Our courses and website are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we discover that a child under the age of 16 has provided us with personal information, we will take steps to remove it from our records.

9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective as of the posted date. We encourage you to review this policy periodically for any updates.

10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at: xxx